Reducing Emergency Department Crowding (REDC)
The REDC team works on reducing burdens and bed times in the Michigan Medicine Emergency Department. This semester, through clinical shadowing, data analysis and simulation development, the team has worked on ways to reduce patients’ wait-times for stress tests and improving provider’s well being.
Community Access to Resources and Education for Sickle Cell Anemia (CARES)
The CARES team is working to improve quality of life and accessibility to health services for pediatric patients with sickle cell anemia. The team aims to reduce health disparities associated with sickle cell anemia by focusing on examining social barriers that reduce appointment and medication engagement.
Lung Cancer Screening Program for Veterans (LCSPV)
The LCSPV team works in partnership with the Veterans Affairs Health System to improve access to Lung Cancer Screenings. Through the development of resource estimation and simulation tools, clinics are better able to evaluate the staffing levels needed to offer screening to all eligible patients. This semester, the team had the experience of interviewing screening coordinators across a variety of health centers in order to increase the precision of our tools.
State Hospital Staffing (SH STAFFING)
The SH Staffing team is developing staff management software for the state-run psychiatric hospitals in Michigan. The software facilitates efficient scheduling, tracking, and work distribution as well as automatically generating reports to reduce administrative burden and increase analytic insights.
Improving New Patient Access (INPA)
INPA assists Michigan Medicine by researching new tactics to increase the accessibility of care to new patients. The team develops discrete event simulations to estimate the impact of different scheduling approaches, and ultimately decrease the lead time of new patients.
Reimagining Operations for Antenatal Care Delivery (ROAD)
The ROAD team is working on improving health outcomes for socially and medically high risk prenatal patients. This semester, the team has developed a simulation to help stakeholder compare and evaluate different policies for different patient types.
Primary Care Operation Smoothing (PrOpS)
The Primary Care Operation Smoothing team primarily works with stakeholders in Primary Care and Ambulatory Services to streamline staff and provider work processes. PrOpS is currently working to a) develop resources to support the standardization of clean supply room management processes at East Ann Arbor Health Center, b) create workflows showcasing how Rx Refill Request patient portal messages are triaged in Epic, and c) document and analyze exam room usage in several primary/ambulatory care clinics in and beyond Ann Arbor.
Michigan Institute for Clinical & Health Research – Clinical Research Ethnography (MICHR-CRE)
The Michigan Institute for Clinical & Health Research – Clinical Research Ethnography team is working to capture key stakeholders’ perspectives on the expansion of clinical research to Chelsea Hospital and other affiliate locations as well as suggestions on how to improve future expansion efforts. MICHR-CRE will identify key themes from interview data and compile information gathered into a case report.
Provider Scheduling (PROV SCHED)
The Provider Scheduling team builds tools to facilitate high-quality schedules for Michigan Medicine clinicians across numerous departments.
Design & Formulation
The Design & Formulation sub-team translates the scheduling needs of our clinical partners into linear programming models.
Coding
The Coding sub-team encodes the models built by the Design & Formulation team into software.
Users
The Users sub-team uses the software developed by the Coding team to collaboratively build schedules with our clinical partners.
Quality Assurance
The Quality Assurance sub-team exhaustively tests the tools and relays any issues back to the other teams to be addressed.
UI/UX
The UI/UX sub-team is designing a centralized platform on which our clinical partners can manage the rules and inputs for their respective scheduling projects.