U-M IOE graduate student Cynthia Joy reflects on HSPI 2024

My name is Cynthia Joy, and I am currently pursuing my master’s in Industrial and Operations Engineering at the University of Michigan. After finishing undergrad, I felt a pang of regret for not having written a paper or attended a conference. But thanks to the Center for Healthcare Engineering & Patient Safety (CHEPS), I finally got to tick those boxes off my student bucket list!

The Healthcare Systems Process Improvement (HSPI) conference in Atlanta, Georgia was an absolute blast. Arman Getzen, my teammate, and I presented our projects on PATH (Prenatal Plan for Appropriate Tailored Healthcare) and successfully addressed issues with CNT (Central Nurse Triage) FYI notifications. Continue Reading »