CHEPS Pulse: CHEPS Visits San Antonio for the HSPI Conference, March 2019

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CHEPS Visits San Antonio for the Healthcare Systems Process Improvement Conference
Recent News
Where in the World Is CHEPS


CHEPS Visits San Antonio for the Healthcare Systems Process Improvement Conference

We have our own close-knit community here at CHEPS and we also highly value our role as members of the global community working to improve healthcare. Collaboration and the sharing of ideas are integral to true progress in healthcare improvement. Conference attendance allows us to connect with others and learn from their work while sharing our own work as well. CHEPS students, faculty, and staff members recently traveled to San Antonio for the 2019 Healthcare Systems Process Improvement (HSPI) Conference hosted by the Society for Health Systems (SHS).

CHEPS HSPI attendees at lunch.

For Jordan Goodman, an undergraduate student in Industrial and Operations Engineering (IOE), HSPI was his first conference experience. “It was motivating to see that other organizations are working on projects similar to those at CHEPS and are struggling with similar problems. It was helpful to hear how different organizations overcame barriers in their healthcare process improvement projects because their methodologies will be helpful to apply at CHEPS,” he said.

Caroline Owens, also an IOE undergraduate, enjoyed being able to see her work impact others in real time as she spoke with them at her poster presentation. She said, “By presenting my research and learning my audiences’ interests, I was able to help people recognize how they could benefit from learning about my project and implement similar ideas within their home organizations. It was rewarding to see the impact of my research and how it spreads to other people and organizations.”

For Healthcare Engineering and Patient Safety (HEPS) master’s student Hannah Strat, attending conference talks also gave her insight into possible career paths. “The presence of so many industry professionals was helpful in giving me insight into a career in process improvement. At the talks, I was interested to hear about presenters’ official roles and about the way they are positioned and communicated with others in their organization. It was great to see and discuss the wide variety of process improvement work being conducted in a provider setting,” she said.

CHEPS students presented the following talks at the conference:

CHEPS students presented the following posters at the conference:

Kristine Wang, a Computer Science undergraduate student, was recognized with “Best Student Poster” for “Scheduling Resident Shifts in the CS Mott Children’s Hospital Emergency Department.” In addition to her win in the student poster competition, she took second place in the overall poster competition.

Adam VanDeusen giving his talk, Jordan Goodman presenting his poster, and Kristine Wang being presented with her Best Student Poster award

And, of course, after full days of conference attendance, it was time to enjoy being in a new city with fellow CHEPSters, particularly being somewhere warm in the middle of a Michigan winter. HEPS master’s student Trevor Hoffman said, “We all went out as a group Thursday night to get tacos from a taco truck called Con Safos that Adam found on Yelp. I ordered fried avocados and carnitas tacos and corn in a cup. They were so good! We actually ran the taco truck out of tortillas. Afterward, we made sure to play around on the nearby rope jungle gym and play some ping pong and cornhole.”

It’s always important to make time for tacos!

All in all, there was a lot of learning, collaborating, fun, and food – some of our favorite things here at CHEPS!


Recent News


Where in the World is CHEPS?

Dr. Jack Billi is pictured in the CHEPS conference room after delivering a fantastic Lunch & Learn presentation for CHEPS students.

View more Where in the World is CHEPS at our webpage.


Center for Healthcare Engineering & Patient Safety | University of Michigan
[email protected] | cheps.engin.umich.edu